MyReflection. ai

Privacy Policy

CogniCore LLC ("CogniCore", "we", "us", and/or "our") operates the Myreflection mobile application (the "App"), the website Myrefletion.ai (the "Website"), and other related services (collectively, the "Services"). We are committed to protecting your privacy. This Privacy Policy describes how we collect, store, use, and share information through our Services.

1. Information We Collect

Through your use of the Services, you may provide us with the following information:

  • Account information: This includes your name, email address, and password when you create an account. Profile information: We may ask you to provide additional information such as your birth date, gender, and interests. Messages and content: This includes the messages you send and receive through the App, such as memories, text, photos, videos, and voice messages you provide. Preferences: You may select conversation and communication preferences within the App. Payments and transactions: If you make purchases through the Services, our third-party payment processor will collect your payment information. We maintain a record of your purchases and the features you select. In-app purchases: If you make in-app purchases, our payment processing partner will collect necessary information to process your payment, such as your credit card number and billing address.
  • B. Information We Collect Automatically: We automatically log the following information about you, your device, and your interactions with our Services: Device information: This includes your device's operating system, manufacturer, model, IP address, unique device identifiers, language settings, and general location information such as city, state, or geographic area. Usage data: This includes information about how you use the Services, such as your interactions with the App, the features you use, and the pages you visit on the Website. Cookies and similar technologies: We use cookies, web beacons, and local storage technologies to collect some of this information.

2. How We Use Your Information

We use your information for the following purposes: To provide, maintain, and improve our Services, including to operate certain features and functionality of the Services. To understand and analyze how you use the Services and develop new products, services, features, and functionality. To communicate with you, provide you with updates and other information relating to the Services, provide information that you request, respond to comments and questions, and otherwise provide customer support. To facilitate the connection of third-party services or applications, such as social networks. For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable, or otherwise of interest to you. To generate anonymized, aggregate data containing only de-identified, non-personal information that we may use to publish reports. To find and prevent fraud, and respond to trust and safety issues that may arise. For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency. For other purposes for which we provide specific notice at the time the information is collected.

3. How We Share Your Information

We may share your information in the following circumstances: With service providers and contractors: We may share your information with third-party companies and individuals that provide services on our behalf or help us operate the Services (such as customer support, hosting, analytics, email delivery, marketing, and database management services). With third parties for advertising and marketing: We may share your information with third parties for advertising and marketing purposes, such as to deliver relevant advertisements about our Services on other websites and applications. In connection with a business transaction: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such information. For legal compliance and protection: We may disclose your information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, safety, and security of CogniCore, our users, or the public. With your consent: We may share your information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.

4. Cookies and Similar Technologies

We and our third-party partners may use cookies and similar technologies to collect information about your use of the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve the Services and your experience, see which areas and features of the Services are popular, and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in the Services or emails and help deliver cookies, count visits, understand usage, and campaign effectiveness and determine whether an email has been opened and acted upon.

5. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

6. Security

We use reasonable and appropriate security measures to protect your information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and to comply with applicable laws and regulations. However, no system is 100% secure, and we cannot guarantee the security of your information.

7. Third-Party AI Services

To provide responses to users, our App utilizes third-party AI services, such as OpenAI, Groq, Anthropic, and Perplexity, via their APIs. When you interact with our App, your messages and other content you provide may be sent to these third-party services for processing. Please note that we do not have control over how these third parties handle your data and cannot guarantee that they will not use your data for training or other purposes. We encourage you to review the privacy policies of these third-party services to understand their data practices:

By using our Services, you acknowledge and agree that your information may be transmitted to and processed by these third-party AI services, and that CogniCore is not responsible for their handling of your data. We will make commercially reasonable efforts to engage with these third parties to prevent them from training on your data, but we cannot provide any guarantees at this time.

8. Children's Privacy

Our Services are not intended for use by minors and we do not knowingly collect personal information from minors. If we learn that we have collected personal information from a minor, we will take steps to delete such information from our files as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Services prior to the effective date of the changes. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

If you have any questions about these Terms, please contact us at support@myreflection.ai.